Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Essen
- Working Model
- Onsite
Job Technologies
Your role in the team
- Support of our IT service desk in 1st level support as a contact person for our customers
- Qualified telephone acceptance of inquiries and fault reports
- Finding a solution with the customer using existing descriptions
- Full and part time possible
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Our expectations of you
Education
- Completed technical training, lateral entry possible
Qualifications
- Knowledge of Microsoft operating systems, applications and services (Active Directory, Exchange, Skype for Business, Teams, SharePoint, O365)
- Very good knowledge of German (C1) and good written and spoken English
- Service and customer orientation as well as communication skills
- Willingness to work in a 24x7 shift cycle
Experience
- practical experience in the IT helpdesk / IT service desk
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Essen
Nordrhein-Westfalen
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
Mitarbeiter IT Support Servicedesk
- Location
- Essen
- Working Model
- Onsite
