Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Hilden
- Working Model
- Onsite
Job Summary
In this role, you will be the primary contact for user inquiries regarding Microsoft client software and operating systems. You will handle troubleshooting in 1st and 2nd level support directly at the user's workplace.
Job Technologies
Your role in the team
- User Help Desk in the context of Microsoft client software and operating systems.
- Problem solving within the scope of 1st and 2nd Level Support.
- User support at the user's workplace.
- Contact person and supporter for all questions related to hardware and software operation.
- Interface with the customer and direct contact person on site.
- Customer support in the area of Microsoft Office and Microsoft operating systems.
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Our expectations of you
Education
- Vocational training as an IT specialist in system integration or a comparable qualification.
Qualifications
- Excellent knowledge of Client/Server technologies: Windows XP, Windows 7, MS Office 2003/2007/2010.
- Knowledge in NOVELL eDirectory and Oracle Beehive is desirable.
- Solution- and service-oriented working style.
- Strong communication skills and team player.
- Excellent knowledge of operating systems and user software.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT staff User Help Desk
- Location
- Hilden
- Working Model
- Onsite
- Diversity
- Open for all genders
