Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 53.000 to 70.000€ Gross/Year
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will establish a configuration management database, manage products according to ITIL, document IT monitoring and KPIs, and lead internal projects for system optimization.
Job Technologies
Your role in the team
- Setting up a configuration management database to support the IT Infrastructure Library (ITIL) process framework.
- Setup of configuration management, product library, and access permissions within the system.
- Execution of initialization and management of products and product configurations based on the orders.
- Documentation and analysis of IT monitoring, process performance, and definition of Key Performance Indicators (KPIs).
- Active support in the continuous improvement and optimization of configuration management, systems, processes, and related documentation.
- Independent execution of specialized tasks and management of internal projects in critical areas for the implementation of D-LBO.
- Strong didactic skills to prepare technical content appropriately for the target audience and present it confidently.
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Our expectations of you
Education
- Bachelor's degree in an IT-related program or a recognized vocational training in an IT profession, alternatively at least 5 years of professional experience in the IT environment.
- Professional experience in configuration management and project experience (2 years after university or 5 years after vocational training).
- Professional experience in the IT Service Management process landscape according to ITIL standards as well as experience in database modeling (e.g., SQL) (2 years after university or 5 years after apprenticeship).
- Specification and development of concepts related to configuration management (after 2 years of study or after 5 years of training).
- Professional experience in migration projects & technical project management (ideally practical project experience in the field of database migrations) (2 years after university or 5 years after apprenticeship).
- Experience in user enablement & technical presentations (proven ability to effectively communicate specialized knowledge and provide technical support for customer projects) (2 years after university or 5 years after vocational training).
Qualifications
- Certification in IT Service Management ITIL Foundation.
- Willingness to occasional business trips as well as to security clearance.
- Very good language skills in German (at least C1) as well as good English skills (at least B1) are mandatory.
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What we offer
- This position offers long-term prospects with subsequent permanent employment.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
EICS Group
Our engineers support our customers in the planning, control and implementation of demanding projects. They can draw on a wealth of experience that guarantees their success. We accompany our customers through every step of the process - from project management to concept design, development and production to the first sampling of parts and the rollout.
Description
- Founding year
- 2011
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)Workingconditions
3.6Engineering
3.2Career Growth
3.2Culture
3.5
IT expert business integration configuration management
- Salary
- 53.000 to 70.000€ Gross/Year
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
