Job
- Level
- Experienced
- Job Field
- IT, BI, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Memmingen
- Working Model
- Onsite
Job Summary
In this role, you will enhance the CRM landscape by operating, administering, and evolving SAP C4C, analyzing requirements, and developing interfaces to other systems.
Job Technologies
Your role in the team
- You will play a central role in the further development of our CRM landscape, shaping processes, integration, and system architecture with a high degree of responsibility, significant creative freedom, and direct influence on the digital advancement of the corporate group.
- Operation, administration, and further development of the CRM system SAP C4C in close collaboration with the specialist departments.
- Analysis, conception, and implementation of requirements from sales, service, and marketing.
- Development and configuration of interfaces.
- Customizing and configuration within SAP C4C.
- Management of external service providers and implementation partners.
- Error analysis, incident and problem management in the CRM environment.
- Planning and execution of releases, updates, and testing.
- Ensuring and monitoring system availability and data quality.
- Creation of technical documentation and user training.
- Participation in integration projects with SAP S/4HANA and other systems.
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Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- Solid knowledge of SAP C4C / SAP Sales Cloud is desirable.
- Knowledge of integration technologies (e.g., web services, APIs, middleware) required.
- Structured and analytical working style.
- Strong communication skills and the ability to collaborate with specialist departments.
- Good command of English.
Experience
- Several years of experience in Application Management or as a Key User in the CRM environment.
- Experience in customizing and CRM processes (Lead-to-Cash, Service processes).
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What we offer
- Exciting and varied activities with opportunities for professional and personal development in a medium-sized company.
- Performance-based compensation and attractive social benefits of a collective agreement-bound company (Metal & Electrical Industry) including holiday and Christmas bonuses as well as other collective bargaining special payments.
- Good work-life balance through flexible working hours.
- Adequate rest through 30 days of vacation per year.
- Subsidized cafeteria.
- Subsidized bicycle leasing.
- Spendit Card.
- Comprehensive training programs.
- Company events such as Christmas party, family day, summer festival.
- Secure job in a value-driven corporate culture.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Goldhofer AG
Goldhofer AG, headquartered in Memmingen, is a renowned company that focuses on the development and manufacturing of customized transport solutions for heavy-duty and airport transports. The company operates internationally and offers advanced products in the fields of transport technology and airport technology.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production
CRM Application Manager
- Location
- Memmingen
- Working Model
- Onsite
- Diversity
- Open for all genders
