Job
In this role, you will enhance the CRM landscape by operating, administering, and evolving SAP C4C, analyzing requirements, and developing interfaces to other systems.
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Your role in the team
- You will play a central role in the further development of our CRM landscape, shaping processes, integration, and system architecture with a high degree of responsibility, significant creative freedom, and direct influence on the digital advancement of the corporate group.
- Operation, administration, and further development of the CRM system SAP C4C in close collaboration with the specialist departments.
- Analysis, conception, and implementation of requirements from sales, service, and marketing.
- Development and configuration of interfaces.
- Customizing and configuration within SAP C4C.
- Management of external service providers and implementation partners.
- Error analysis, incident and problem management in the CRM environment.
- Planning and execution of releases, updates, and testing.
- Ensuring and monitoring system availability and data quality.
- Creation of technical documentation and user training.
- Participation in integration projects with SAP S/4HANA and other systems.
Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- Solid knowledge of SAP C4C / SAP Sales Cloud is desirable.
- Knowledge of integration technologies (e.g., web services, APIs, middleware) required.
- Structured and analytical working style.
- Strong communication skills and the ability to collaborate with specialist departments.
- Good command of English.
Experience
- Several years of experience in Application Management or as a Key User in the CRM environment.
- Experience in customizing and CRM processes (Lead-to-Cash, Service processes).
What we offer
- Exciting and varied activities with opportunities for professional and personal development in a medium-sized company.
- Performance-based compensation and attractive social benefits of a collective agreement-bound company (Metal & Electrical Industry) including holiday and Christmas bonuses as well as other collective bargaining special payments.
- Good work-life balance through flexible working hours.
- Adequate rest through 30 days of vacation per year.
- Subsidized cafeteria.
- Subsidized bicycle leasing.
- Spendit Card.
- Comprehensive training programs.
- Company events such as Christmas party, family day, summer festival.
- Secure job in a value-driven corporate culture.
Benefits
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
Goldhofer AG, headquartered in Memmingen, is a renowned company that focuses on the development and manufacturing of customized transport solutions for heavy-duty and airport transports. The company operates internationally and offers advanced products in the fields of transport technology and airport technology.
- Established Company
- Onsite
- Industry, Production
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