Senior IT Expert Infrastructure & Support

ISBANK

Job

In this role, you design highly available IT infrastructures, manage Windows Server and Microsoft Azure services, and lead cloud transformation projects and complex troubleshooting efforts.

Job summary

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Job technologies

Your role in the team

  • Design and maintenance of secure, fault-tolerant, and highly available IT infrastructure solutions in accordance with the bank's security standards and regulatory requirements.
  • Ensuring compliance with banking regulations, including DORA and internal security standards.
  • Management of projects for infrastructure modernization and cloud transformation.
  • Management and optimization of Windows Server, Active Directory, Microsoft Entra ID, Microsoft Azure, and Microsoft 365 (Exchange, SharePoint, Teams, Intune).
  • Support for Linux- and Oracle-based environments.
  • Provision of expert support for all departments of our bank.
  • Management of backup and disaster recovery solutions.
  • Infrastructure monitoring using Azure Monitor and Zabbix.
  • Acts as a technical escalation point for the Level 1 support team, as well as conducting complex troubleshooting and root cause analysis.
  • Coordination and management of external IT providers and service providers.
  • Creation and maintenance of high-quality technical documentation.
  • Participation in on-call duty.

Our expectations of you

Education

  • Completed vocational training as an IT specialist for system integration (m/f/d) or a comparable qualification in the IT field.

Qualifications

  • In-depth expertise in Microsoft enterprise infrastructure.
  • Strong troubleshooting skills and analytical thinking.
  • Excellent documentation and communication skills.
  • Fluent English as well as German language skills at least at B2 level.

Experience

  • At least 5 years of professional experience in IT infrastructure.
  • Practical experience with Microsoft Azure services, including virtual machines, virtual networks, storage, Azure Monitor, Azure Backup, Azure Virtual Desktop (AVD), RBAC, PIM, Azure Policy, Update Manager, Private Endpoints, and Log Analytics.
  • Experience in the administration of Windows Server environments in the enterprise sector.
  • Experience with hybrid identity environments integrating Active Directory and Microsoft Entra ID.
  • Experience in the administration and support of Microsoft 365, including Exchange Online, SharePoint Online, Microsoft Teams, and Intune.
  • Experience with Linux and Oracle environments.
  • Experience in leading infrastructure projects and coordinating external providers.
  • Experience working in regulated environments, ideally in the banking or financial services sector.

What we offer

  • A future-oriented workplace in an international environment.
  • 30 days of vacation plus December 24 and December 31.
  • Leave of absence for special occasions (e.g., wedding, moving).
  • Mobile working.
  • Smart casual dress code.
  • Performance- and success-based special payment.
  • Germany - JobTicket.
  • Attractive social benefits (e.g., gym membership, restaurant vouchers, asset-building benefits).
  • Development of their qualifications through qualitative external seminars.
  • A collegial working environment.
  • In addition to a challenging scope of responsibilities with a high degree of autonomy, you can expect a pleasant working atmosphere in a forward-looking company.

Topics you will work on

Job locations

Map of the job locations
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  • Location Frankfurt
    Hessen, Germany

About your employer

İşbank AG has been active in the German market for over 30 years and operates as a wholly-owned subsidiary of Türkiye İş Bankası A.Ş., the largest private bank in Turkey. The company currently has 8 branches in Germany and one office in Amsterdam, and it intends to significantly expand its presence in the coming years.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Banking, Finance, Insurance
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Senior IT Expert Infrastructure & Support

ISBANK