Job
In this role, you will support customers in technical inquiries, conduct trainings on user software, answer electro-technical questions, and advise on software and hardware issues.
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Your role in the team
- As a Technical Product Training Specialist (m/f/d) at our Kiel location, you will support our customers (m/f/d) with all technical questions relating to application software and electrical engineering for sewer inspection and rehabilitation systems.
- After comprehensive and intensive onboarding, you will shape your area of responsibility independently.
- If suitably qualified, you will train customers (m/f/d) on our systems.
- Consulting on our customers’ technical questions (m/f/d).
- Software and hardware support via standard communication channels.
- Conduct software training sessions for users (m/f/d).
- Act as the point of contact between Sales, Customer Service, and Development departments.
Our expectations of you
Education
- Completed vocational training as an electronics technician (m/f/d), IT specialist (m/f/d), or equivalent.
Qualifications
- Confident and competent demeanor when interacting with customers (m/f/d).
- Structured approach to work and strong technical understanding.
- Careful and independent work.
- Good command of spoken and written English.
What we offer
- Jobs using state-of-the-art technology and modern, well-equipped workplaces.
- Product-related and varied tasks.
- An open and communicative atmosphere.
- Cross-functional, collaborative work.
- Long-term prospects at a family-owned industrial company.
- 35-hour workweek, with flexibility and a good work-life balance.
- Attractive salaries in accordance with the IG Metall collective agreement.
- Benefits such as €70 per month toward retirement savings and collectively agreed supplementary pay.
- Corporate Benefits platform.
- Subsidized lunch.
Benefits
Work-Life-Integration
Job locations
About your employer
Die IBAK Helmut Hunger GmbH & Co.KG mit Sitz in Kiel ist der größte Hersteller und Vertreiber von Kanalinspektions- und Sanierungsanlagen. Mit diesen werden Kanäle und Rohre befahren, um den Zustand von Abwassersystemen optisch zu begutachten bzw. zu sanieren. Die Entwicklung und Produktion finden in Kiel statt; der weltweite Vertrieb der Produkte wird von Kiel aus gesteuert.
- 1945
- Established Company
- Onsite
- Engineering Industry
Employer reviews
- Career growth
- 3.0
- Working conditions
- 3.4
- Team culture
- 3.0
- Engineering
- 3.5
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