Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will plan the technical-logistical support for systems, apply ASD S-Series standards, and directly communicate with public contracting authorities in German.
Your role in the team
- As Technical-Logistical Support (TLB) Manager within our In-Service Support (ISS) discipline, you will plan and steer the technical and logistical support of our systems in operation.
- You will apply the relevant ASD S-Series specifications to keep our platforms available, supportable, and mission-ready.
- Working in German with public contracting authorities (öAG), you will support procurement processes and apply the fundamentals of public procurement and contract law.
- You will manage the interface between development and operations, connecting developmental support (ETB) with in-service realities.
- Your work ensures our ever-progressing technology reaches the field, stays sustained, and continues to protect the democracies we serve.
- Plan and steer technical-logistical support (TLB) for systems in operation, applying the relevant ASD S-Series specifications to sustain availability and supportability.
- Support procurement processes and apply the fundamentals of public procurement and contract law when engaging public contracting authorities (öAG).
- Act as the primary point of contact for the öAG, communicating clearly on support status, requirements and deliverables in German.
- Manage the interface between development and operations, translating developmental support (ETB) inputs into operational support outcomes.
- Track and improve supportability metrics across the in-service lifecycle to reduce downtime and sustain mission readiness.
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Our expectations of you
Qualifications
- Communicate confidently with customers and public contracting authorities, in fluent German and English (C1 or equivalent).
- Apply the ASD S-Series specifications to technical-logistical support in an operational setting.
- Understand the fundamentals of public procurement and contract law (öAG-Vertragsrecht) and use them in day-to-day engagement.
- Coordinate across development and operations, with a working understanding of developmental support (ETB).
- Turn complex support requirements into clear, actionable plans that keep systems available.
- Vertrautheit mit verwandten ASD-Spezifikationen wie S1000D, S2000M und S3000L.
Experience
- Experience supporting complex platforms in the defence or aerospace sector.
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What we offer
- Competitive salary and VSOP options.
- Relocation support: up to €2,500 and 4 weeks temporary accommodation.
- Learning: €500/£450 yearly allowance.
- Health & wellness: gym membership and mental health support (Nilo.health).
- Social: regular company events and monthly social allowances.
- Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers.
- Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work.
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Topics You Will Work On
Job Locations
About Your Employer
Helsing GmbH
Helsing GmbH is a Munich-based company specializing in defense and defense technology. It develops AI solutions for military equipment and collaborates closely with governments and industry partners to integrate existing hardware into AI-supported networks and promote the technological strength of democratic societies. Founded in 2021, Helsing has quickly established itself as an innovative player in defense technology.
Description
- Company Type
- Startup
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Other Sectors
Technical Logistical Support Manager
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
