Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will manage the user helpdesk and conduct 1st and 2nd level support, oversee hardware and mobile devices, and maintain the IT infrastructure and ticketing system.
Job Technologies
Your role in the team
- Responsible for conducting 1st and 2nd level support.
- Independent management of the user helpdesk.
- Management of hardware as well as mobile devices.
- Support in the administration of IT infrastructure.
- Maintenance of the ticket system and creation of documentation.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector.
Qualifications
- Proficient handling of Windows systems.
- Good communication skills as well as team spirit.
- High customer and service orientation.
Experience
- Initial professional experience in 1st and 2nd level support as well as in user helpdesk support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st & 2nd Level
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
