Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Krefeld
- Working Model
- Onsite
Job Summary
In this role, you provide First and Second level support for POS systems, install and configure hardware, conduct training sessions, and maintain system documentation.
Your role in the team
- First and Second Level Support for our POS software / POS hardware
- Competent personal support and consulting for our customers
- User support in selecting suitable software / hardware
- Training users in proper handling.
- Installation & configuration of POS systems (PC, monitor, printer, mobile devices)
- Conducting customer training sessions
- Prioritized resolution of received incident reports in daily operations
- Creating and maintaining system documentation
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Our expectations of you
Education
- You have completed your training as an IT System Management Clerk or a comparable qualification.
Qualifications
- You have solid IT knowledge.
- You possess a strong service-oriented and consulting mindset.
- In addition to a confident demeanor and excellent communication skills, you possess a very good command of expression in spoken and written language.
- Your working style demonstrates independence, reliability, and a sense of responsibility.
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What we offer
- A workplace with modern equipment and a diverse range of tasks
- Working in a dynamic and committed team
- Collaboration with experienced colleagues who are happy to share their knowledge with you
- Flat hierarchies and short decision-making paths
- The opportunity to contribute independently.
- Financial security through a permanent employment contract
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Job Locations
About Your Employer
GastroSoft GmbH
GastroSoft GmbH, based in Krefeld, has been developing cash register software and hardware for the hospitality and retail sectors since 2007. The established company serves a wide range of customers in the DACH region with tailored solutions.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT system management specialist
- Location
- Krefeld
- Working Model
- Onsite
- Diversity
- Open for all genders
