Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Your role in the team
- Support and assistance for users with technical questions and problems.
- Error analysis and troubleshooting in 1st and 2nd level support.
- Creation and maintenance of documentation and user manuals.
- Collaborate with development teams to optimize applications.
- Conducting training for end users.
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Our expectations of you
Education
- Completed training or studies in the IT field, e.g. IT specialist (m/f/d) or comparable.
Qualifications
- Technical understanding and solution-oriented working methods.
- Confident use of ticket systems and IT tools.
- Very good knowledge of German and good knowledge of English.
Experience
- Initial experience in application or IT support is an advantage.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Application Support Specialist
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
