Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will develop automation processes, advise on technical issues, create product templates, and test solutions to meet customer needs effectively.
Job Technologies
Your role in the team
- You develop well-thought-out processes and automations from analysis through concept to implementation in the customer account.
- You actively advise on technical issues related to automations, APIs, exports, plugins, and integrations – both internally and externally.
- You help to further develop our template landscape - clearly structured, reusable, and understandable for others.
- You contribute structured customer feedback, especially regarding technical requirements, and actively shape our product.
- You test your own solutions, think in variants, and find the best way for the respective use case.
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Our expectations of you
Qualifications
- You have a good technical understanding (e.g., APIs, JSON, automations), but you don't need to be a developer.
- You enjoy immersing yourself deeply in a product and knowing it as well as almost no one else.
- You love understanding problems and even more, solving them.
- You think in a structured manner and are detail-oriented.
- You work independently, enjoy contributing your own ideas, and feel comfortable in interdisciplinary teams.
- Excellent verbal and written communication skills (German & English).
Experience
- You bring experience in Solution Engineering, technical consulting, or as an IT Project Manager, ideally within a SaaS company.
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What we offer
- At Flowers, you have the opportunity to take on significant responsibility from the very beginning in a strategically important department.
- Our Customer Success team is the face to our customers, enabling fruitful and sustainable customer relationships, and is also a valuable revenue driver.
- Take on the challenge and shape the Customer Success Team in a rapidly growing tech startup.
- The opportunity to shape a rapidly growing tech startup from the beginning and take on responsibility.
- A state-of-the-art tech stack and a stylish office in Munich.
- Flexible working hours.
- Various additional benefits (company shares (VSOP), sports offers such as Urban Sports Club and Wellpass).
- Free snacks & drinks.
- Dogs are welcome in the office.
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Benefits
Work-Life-Integration
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Job Locations
This is your employer
Flowers-Software GmbH
Flowers-Software GmbH is a dynamic German tech startup specializing in making digitalization, automation, and optimization accessible to the mid-sized sector. Through innovative AI technology and a no-code platform, the company helps streamline workflows and automate processes such as invoice approvals and document management. With over 500 supported mid-sized companies, the company is experiencing steady growth.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Solution Engineer
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
