Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Technologies
Your role in the team
- Taking over problem analysis and ticket processing.
- Troubleshooting within the scope of 1st and 2nd level technical support.
- Direct contact for all questions about hardware and software.
- Responsibility for receiving, categorizing and processing incoming inquiries.
- Documentation in the ticket system, including user support at the workplace.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or comparable qualifications.
Qualifications
- Knowledge of current Windows client and server operating systems.
- Strong communication skills and ability to work in a team.
- Organizational skills as well as a solution- and service-oriented approach.
Experience
- Initial professional experience in helpdesk support or technical service environment.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Helpdesk Supporter
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
