Job
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Job technologies
Your role in the team
- Acceptance and resolution of user inquiries.
- If necessary, forward these requests to 3rd-level support.
- Documentation of requests and incidents in the service management tool.
- Creation of documentation / handouts.
- Conducting training courses.
Our expectations of you
Qualifications
- Good knowledge of Windows 10 and Office applications.
- A service-oriented and structured way of thinking and working.
- A quick grasp.
- Commercial/accounting knowledge desired.
- Strong communication and teamwork skills with a friendly demeanor.
- Very good knowledge of German, both written and spoken.
Experience
- Experience in using a ticket system.
Benefits
Work-Life-Integration
Job locations
About your employer
UNIPLUS ist ein Anbieter der seit 40 Jahren eine feste Kundenbasis von öffentlichen Auftraggebern aufgebaut hat. Entwickeln Sie für diese Kunden moderne WEB-Applikationen für Inhouse- und Cloudlösungen.
- 1-49 Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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