Job
- Level
- Experienced
- Location
- Münster (Hessen), Münster
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Technologies
Your role in the team
- Acceptance and resolution of user inquiries.
- If necessary, forward these requests to 3rd-level support.
- Documentation of requests and incidents in the service management tool.
- Creation of documentation / handouts.
- Conducting training courses.
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Our expectations of you
Qualifications
- Good knowledge of Windows 10 and Office applications.
- A service-oriented and structured way of thinking and working.
- A quick grasp.
- Commercial/accounting knowledge desired.
- Strong communication and teamwork skills with a friendly demeanor.
- Very good knowledge of German, both written and spoken.
Experience
- Experience in using a ticket system.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Uniplus Software-lösungen
UNIPLUS ist ein Anbieter der seit 40 Jahren eine feste Kundenbasis von öffentlichen Auftraggebern aufgebaut hat. Entwickeln Sie für diese Kunden moderne WEB-Applikationen für Inhouse- und Cloudlösungen.
Description
- Company Size
- 1-49 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
1st and 2nd level support staff in customer service
- Location
- Münster (Hessen), Münster
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
