Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Mainz
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for commissioning and supporting broadcast IT systems, addressing service requests, and conducting system tests and documentation.
Your role in the team
- Commissioning, operational support, as well as service and support of broadcast IT systems.
- Close collaboration with the BFE team during project implementation.
- Professional service execution.
- Incident Management: Handling of service issues (remote and on-site).
- Problem Management: Error analysis and resolution, as well as escalation of service issues to the product manufacturers if necessary.
- Change Management: Performing updates/upgrades as well as system tests, updating system documentation, developing and conducting training sessions.
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Our expectations of you
Education
- Completed vocational training as an IT specialist or a university degree (e.g., Computer Science) or a comparable qualification.
Qualifications
- Knowledge of the broadcast/media industry - especially processes, architectures, and interfaces.
- Analytical thinking and structured approach.
- Strong team orientation and communication skills.
- Very good German and English skills (at least B2).
- Willingness to travel (national and international).
Experience
- Ideally, initial experience in professional service and support of broadcast IT systems.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
BFE Studio- und Medien- Systeme GmbH
BFE bietet exzellente Lösungen für IT-gestützte Studio- und Mediensysteme.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Media, Publishing
Junior Service Engineer Broadcast IT
- Location
- Mainz
- Working Model
- Onsite
- Diversity
- Open for all genders
