Level
Junior
Location
Mainz
Working Model
Onsite
Job Field
IT, System
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you will be responsible for commissioning and supporting broadcast IT systems, addressing service requests, and conducting system tests and documentation.

Your role in the team

Commissioning, operational support, as well as service and support of broadcast IT systems.
Close collaboration with the BFE team during project implementation.
Professional service execution.
Incident Management: Handling of service issues (remote and on-site).
Problem Management: Error analysis and resolution, as well as escalation of service issues to the product manufacturers if necessary.
Change Management: Performing updates/upgrades as well as system tests, updating system documentation, developing and conducting training sessions.

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Our expectations of you

Education

Completed vocational training as an IT specialist or a university degree (e.g., Computer Science) or a comparable qualification.

Qualifications

Knowledge of the broadcast/media industry - especially processes, architectures, and interfaces.
Analytical thinking and structured approach.
Strong team orientation and communication skills.
Very good German and English skills (at least B2).
Willingness to travel (national and international).