Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Nuremberg
- Working Model
- Onsite
Job Summary
In this position, you will take charge of first and second-level IT support, manage user queries, and provide technical assistance for Microsoft systems and standard software applications.
Job Technologies
Your role in the team
- You will handle first- and second-level hotline support and general IT support for small and medium-sized enterprises.
- You receive support requests from our customers, process them, and take care of user support.
- You will handle incident and request management as well as remote support.
- You provide technical support for Microsoft Server & Client infrastructures, Microsoft Office, and standard software solutions.
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Our expectations of you
Qualifications
- Knowledge in handling call acceptance and ticketing systems
- Good German and English skills
Experience
- Practical experience (at least 2 years) in IT support
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Neumüller Personalberatung
Neumüller Personalberatung, founded in 2003, is an established company specializing in personnel services. It provides comprehensive recruitment support for various industries.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT Servicedesk Engineer Admin
- Location
- Nuremberg
- Working Model
- Onsite
- Diversity
- Open for all genders
