Logo Workstation AG Personalvermittlung

User Help Desk Specialist

Job

  • Level
    Experienced
  • Location
    Berlin
  • Working Model
    Onsite
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will handle application support and troubleshooting for a global platform, closely collaborate with departments for enhancements, and create detailed system documentation.

Your role in the team

  • Application support and responsibility for a globally deployed platform
  • Error localization and troubleshooting
  • Requirements management with the business units for the further development and adaptation to customer needs.
  • Creation of system documentation and operational concepts

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Our expectations of you

Education

  • Completed IT apprenticeship with professional experience or a degree in computer science

Qualifications

  • High customer orientation, strong communication skills, a pronounced ability to grasp complex concepts, and enthusiasm.
  • Independent, structured, and results-oriented work approach
  • Teamwork, commitment and resilience as well as a sense of responsibility
  • Excellent proficiency in Turkish, German, and English.

Experience

  • Experience in Customer Service / Help Desk / Customer Service / Customer Support

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Job Locations

  • Location Berlin

    Germany

More about the Recruiting Agency

Workstation AG Personalvermittlung

Workstation AG Personalvermittlung

Founded in 2002, Workstation AG is an established company in personnel services based in Berlin, offering tailored solutions for its clients.

Description

  • Company Type
    Recruiting Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Recruitment Agency
Logo Workstation AG Personalvermittlung

User Help Desk Specialist

Location
Berlin
Working Model
Onsite
Diversity
Open for all genders

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