Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Dortmund
- Working Model
- Onsite
Job Summary
In this role, you ensure the accurate billing of energy and heat deliveries, analyzing complex data to resolve discrepancies and manage special cases effectively.
Job Technologies
Your role in the team
- You ensure the timely, proper, and compliant billing of energy and heat supplies — even in complex billing scenarios.
- You analyze, review, and verify consumption, prices, deductions, and billing results, clarify discrepancies, and handle special and exceptional cases.
- You review, correct, and process invoices, including recalculations and credit notes.
- You maintain, review, and ensure the quality of billing-relevant master and contract data.
- You process and clarify customer inquiries and complaints related to billing, coordinating with internal interfaces such as Service, Sales, Accounts Receivable, and IT.
- You contribute to special topics, projects, and process optimizations in the billing environment.
- In the area of account reconciliation, you ensure the correct and transparent handling of current account and collector billing processes and resolve discrepancies with the relevant interfaces.
- In the area of RLM billing, you ensure the billing of complex RLM customers through the review, analysis, and clarification of load profile and billing data in close coordination with market partners and internal departments.
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Our expectations of you
Education
- You have completed commercial training, supplemented by an additional qualification such as a business administrator or a comparable qualification.
Qualifications
- You possess in-depth knowledge of market communication processes and a good understanding of the current market conditions in the energy industry.
- You have basic knowledge of the statutory and regulatory requirements relevant to billing.
- You are interested in numbers, data, systems, and complex technical contexts, and you possess analytical thinking skills.
- You work independently, carefully, in a structured manner, and with a high sense of quality and responsibility.
- You enjoy working in a team, communicate confidently with different interfaces, and are willing to continuously familiarize yourself with new topics.
Experience
- You bring experience in billing or the energy industry environment; for the focus on RLM billing, experience in the RLM environment is particularly important.
- You are proficient in handling IT systems and ideally have experience with SAP IS-U, particularly in the billing environment; knowledge of SAP IS-U EEG-Billing as well as custom modifications and pre-corrections is advantageous.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Dortmunder Stadtwerke AG
The DSW21 group provides public transport in Dortmund - buses and trains provide movement. Dortmund is also one of the largest metropolises in Germany, a city that lives and makes experience of structural change. The DSW21 group, as an infrastructure company, is part of this city and its development.
Description
- Founding Year
- 1857
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Manager IT & Processes - Operations
- Location
- Dortmund
- Working Model
- Onsite
- Diversity
- Open for all genders
