Job
- Level
- Senior
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you are responsible for the stability and quality of IT operations in the DACH region, leading system migration projects, and directly supporting hotel technologies through hands-on expertise.
Job Technologies
Your role in the team
- As Regional IT Team Lead, you are responsible for ensuring the stability, quality, and compliance of IT operations and projects across the DACH region, while contributing to operational IT excellence across the entire Odyssey portfolio.
- You combine hands-on technical expertise with leadership, acting as a senior escalation point and ensuring IT systems effectively support hotel operations, brand standards, and the guest experience.
- The role has a strong tactical project focus, primarily delivering operational enhancements, system migrations, and compliance-driven initiatives aligned with business and brand requirements.
- In this position, you report directly to the Head of IT and are responsible for managing a DACH-focused IT Coordinator, providing direction, oversight, and coaching to ensure consistent execution and alignment with group IT standards.
- Take full ownership of IT operations and service quality across the DACH region.
- Act as senior escalation point for complex incidents and operational risks across the portfolio.
- Lead by example through hands-on involvement in daily IT operations, troubleshooting, and infrastructure changes.
- Support hotel openings, conversions, and on-site technical implementations.
- Execute and oversee IT projects in DACH, ensuring alignment with group standards, budgets, and timelines.
- Manage, coach, and develop the IT Coordinator in the region.
- Ensure compliance with IT policies, security standards, and regulatory requirements.
- Maintain and optimize core infrastructure including Microsoft Entra ID / Azure AD, servers, hypervisors, and networking.
- Coordinate with vendors, hotel teams, and internal stakeholders to ensure seamless IT service delivery.
- Contribute to group-wide IT operations, continuity, and resilience beyond the DACH region.
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Our expectations of you
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Qualifications
- Hands-on expertise in Microsoft Entra ID / Azure AD, server infrastructure, virtualization, and networking preferably supported with acknowledged certifications.
- Proven ability to balance operational work with coordination, governance, and documentation.
- Strong communication and stakeholder management skills.
- Fluency in English; German is strongly preferred.
- Driving license.
Experience
- Minimum of 3 years of experience in a senior IT support, IT coordinator, or IT project management role.
- Experience in multi-site environments such as hospitality, retail, or office based is a strong advantage.
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What we offer
- A dynamic, fast-growing international environment.
- High level of ownership and autonomy.
- Exposure to multi-country IT operations and projects.
- Opportunities to shape IT standards and processes across the group.
- Regular travel within the DACH region.
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Topics that you deal with on the job
Job Locations
This is your employer
Odyssey Hotel Group
Odyssey Hotel Group is a dynamically growing hotel operator that serves multiple brands and countries. The company focuses on hotel development and management, placing great importance on efficient operations and a consistent guest experience across various European markets.
Description
- Company Type
- Established Company
- Industry
- Hotel and Restaurant Industry, Tourism
Regional IT Lead
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
