Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid
Job Technologies
Your role in the team
- You are an organizational and communication talent and always keep track of all customer inquiries from the support team and are responsible for SLA-compliant processing and escalation
- You maintain positive customer loyalty, advise our customers with your team in a sustainable and proactive manner
- With your technical know-how, you are available to our support team for technical questions
- Your other tasks will include monitoring the customer systems to ensure that everything runs smoothly. You exchange information with the Windows team coordinator and other departments at regular intervals
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Our expectations of you
Education
- You have completed an apprenticeship or degree in computer science or other IT-related disciplines
Qualifications
- You have a high level of initiative and independence
- … …..and you will fit in best with us if you value having fun at work, teamwork, further development and appreciation
Experience
- You bring practical experience and know-how in IT support and in cooperation with customers
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Job Locations
Location Hamburg
Germany
This is your employer
Compositiv
compositiv ist das IT-Systemhaus an der Elbe und betreut Unternehmen in Hamburg und Umgebung. Zusammen mit unseren Kunden suchen und finden wir die optimale Lösung, um den reibungslosen Betrieb mit kalkulierbaren und überschaubaren Kosten zu realisieren.
Description
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Internet, IT, Telecommunication
Technical Support
- Location
- Hamburg
- Working Model
- Hybrid
