Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Langenfeld
- Working Model
- Onsite
Job Summary
In this role, you ensure stable IT operations, provide 1st and 2nd level support to users, administer networks and backup systems, and coordinate external service providers.
Job Technologies
Your role in the team
- Ensuring a stable and smooth IT operation at our headquarters and in our donation centers.
- 1st- and 2nd-level support as well as assisting our employees with hardware and software issues.
- Administration, configuration, and further development of our IT infrastructure, especially network, backup, and telephony systems.
- Analysis and resolution of disruptions as well as coordination of external IT service providers.
- Participation in IT projects and continuous optimization of our systems and processes.
- Creation of IT documentation, conducting training sessions, as well as on-site deployments at our donation centers.
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Our expectations of you
Education
- Completed training in the IT sector, a comparable qualification, or several years of professional experience.
Qualifications
- Good knowledge of IT support and Microsoft-based IT environments.
- Strong communication and service orientation.
- Enjoyment in collaborating with different departments and locations.
- A structured, independent, and solution-oriented way of working.
- Teamwork skills, reliability, as well as willingness to travel for work and be on call.
- Fluent in German as well as good written and spoken English.
Experience
- Experience with IT infrastructure, networks, backup systems, and ideally telephony.
- Experience with databases and the query language SQL.
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What we offer
- A permanent employment contract in a successful and future-oriented company.
- Voluntary bonus and voluntary holiday pay.
- 50€ tax-free monthly: use your budget for flexible vouchers from numerous providers.
- EGYM Wellpass: Access to over 15,500 sports, health, and wellness facilities.
- Free fruit and vegetables for your healthy break.
- Structured onboarding in a motivated team.
- A secure job in a successful and forward-looking company.
- Collegial support culture and an open workplace atmosphere.
- Employee referral bonus.
- Time account credit and expense allowance for employee donation.
- Provision and cleaning of workwear as well as subsidy for work shoes.
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Job Locations
About Your Employer
Octapharma GmbH
Octapharma Biopharmaceuticals GmbH ist ein 1997 gegründetes, erfolgreich expandierendes Biotechnologie-Unternehmen und eines der Tochterunternehmen der Octapharma AG. Unsere Kernkompetenz liegt in der Forschung und Entwicklung von humanen Zelllinien zur Herstellung rekombinanter Arzneimittel.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Trade
IT Service & Systems Specialist
- Location
- Langenfeld
- Working Model
- Onsite
- Diversity
- Open for all genders
