Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund
- Working Model
- Onsite
Job Summary
In this role, you will handle IT support tickets, assist in finding solutions on-site and via phone, and contribute to the development of the incident process and the permission management system.
Your role in the team
- You support the First-Level Backoffice team of IT support.
- You find solutions on-site and/or over the phone.
- You process tickets created by our employees via the ticket system.
- You assist in the further development of our incident process.
- Our look into the future: You will develop our access management into a modern and efficient system with us.
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Our expectations of you
Education
- You have completed IT training or a comparable qualification.
Qualifications
- Communication and teamwork skills are among your strengths.
- You work independently and in a structured manner.
- You remain friendly, even when things get a bit stressful.
Experience
- You already have experience in IT support and are ready to develop further.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
VOLKSWOHL BUND
VOLKSWOHL BUND is an established insurance company based in Dortmund, specializing in the brokerage of life and property insurance, and as a mutual insurance association, it passes on nearly all earned profits to its insured members.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT specialist for IT support
- Location
- Dortmund
- Working Model
- Onsite
- Diversity
- Open for all genders
