Job
- Level
- Experienced
- Location
- Dortmund
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle IT support tickets, assist in finding solutions on-site and via phone, and contribute to the development of the incident process and the permission management system.
Your role in the team
- You support the First-Level Backoffice team of IT support.
- You find solutions on-site and/or over the phone.
- You process tickets created by our employees via the ticket system.
- You assist in the further development of our incident process.
- Our look into the future: You will develop our access management into a modern and efficient system with us.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed IT training or a comparable qualification.
Qualifications
- Communication and teamwork skills are among your strengths.
- You work independently and in a structured manner.
- You remain friendly, even when things get a bit stressful.
Experience
- You already have experience in IT support and are ready to develop further.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Job Locations
About Your Employer
VOLKSWOHL BUND
VOLKSWOHL BUND is an established insurance company based in Dortmund, specializing in the brokerage of life and property insurance, and as a mutual insurance association, it passes on nearly all earned profits to its insured members.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT specialist for IT support
- Location
- Dortmund
- Working Model
- Onsite
- Diversity
- Open for all genders
