Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Kiel
- Working Model
- Onsite
Job Summary
In this role, you handle first-level support for approximately 320 PC workplaces, conduct fault analyses, install and maintain endpoints and peripherals, and assist in the procurement of hardware and software.
Your role in the team
- The Campus IT is seeking support in managing approximately 320 PC workstations (First-Level Support) as well as in integrating them into the server infrastructure. The core focus is on providing professional and rapid problem resolution, as well as initial fault analysis and troubleshooting of IT components within university administration and connected central facilities.
- The scope of responsibilities primarily includes the following activities:
- Acceptance, analysis, and independent resolution of disturbances and problems.
- Installation, configuration, and maintenance of end devices as well as peripheral devices.
- Participation in the procurement processes of hardware and software, including needs analysis, selection, ordering, and setup, in accordance with budget and technical specifications.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist or equivalent qualifications, preferably with some relevant professional experience.
Qualifications
- Solid knowledge in the installation, configuration, and maintenance of workstations.
- Basic knowledge of network technologies and IT security concepts.
- Highly structured work approach characterized by self-responsibility, proactivity, and strong analytical action.
- Proven very good German language skills, both written and spoken, at level C2.
- A high level of service orientation and organizational talent are just as essential as an independent working style.
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What we offer
- An interesting and varied task.
- A workplace directly by the sea in a city with a high quality of life.
- A crisis-proof job with the attractive benefits of the public sector, such as a company pension scheme (VBL), a discounted Job/Deutschlandticket, and bicycle leasing.
- The salary is based on the collective agreement and personal qualifications and can be granted up to pay grade 9b TV-L, including the annual special payment.
- 30 days of vacation and additional days off on Christmas Eve and New Year's Eve.
- A flexible and family-friendly working time arrangement.
- A wide range of training and development programs as well as comprehensive health management.
- The activity is primarily conducted on-site. Home office is possible to a limited extent.
- Joint activities beyond the daily work routine such as the Business Run, Dragon Boat Race, or Beach Volleyball Company Cup.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
Landesregierung Schleswig-Holstein
The state government is the highest political and administrative authority in the state. It decides on all important political, administrative, or personnel matters relating to the state administration and represents the state's interests in the Federal Council.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- NGO, NPO, Associations
IT Client Administrator
- Location
- Kiel
- Working Model
- Onsite
- Diversity
- Open for all genders
