Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Püttlingen, Sulzbach
- Working Model
- Onsite
Job Summary
In this role, you will handle issues in 1st and 2nd level support, manage devices according to standards, support IT projects, and update documentation. You will collaborate closely with internal and external partners.
Your role in the team
- Acceptance and processing of disturbances and requirements within the scope of 1st and 2nd level support as well as documentation in the deployed ticket system.
- Device management and deployment according to central standards.
- Network support in collaboration with the central IT.
- Administration of hospital-specific systems and standard software.
- Design, support, and implementation of IT projects.
- Collaboration with downstream support units such as the central data center and external service providers.
- Continuous updating and creation of operational, process, and system documentation.
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Our expectations of you
Education
- Completed training as an IT specialist (m/f/d), IT systems electronics technician (m/f/d), a comparable qualification, or a completed degree in Computer Science.
Qualifications
- Knowledge of relevant standard hardware and software, as well as experience with mobile Apple devices.
- Targeted communication - very good spoken and written German skills.
- Collegial, team-oriented behavior and the ability to collaborate constructively even with other professional groups.
- Willingness to perform, quality awareness, and independent working style.
- High communication skills and a strong service orientation.
- Willingness to continuous learning.
Experience
- Several years of experience in IT support.
- Experience in healthcare is desirable but not required.
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What we offer
- A welcoming culture with structured onboarding.
- Attractive compensation according to TV DRV KBS with all the benefits of public service, including retirement provisions.
- Free company supplementary health insurance in partnership with Knappschaftskliniken, including premium accommodation and catering options.
- Active promotion of your professional and personal development, including a range of internal and external training opportunities.
- Flexible participation in mandatory training sessions through our e-learning program.
- Active support for healthcare through an established corporate health management system.
- Support for work-life balance through flexible working hours and the option of part-time work.
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Benefits
Work-Life-Integration
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Job Locations
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Marienhospital Bottrop Ggmbh
Das Marienhospital Bottrop ist ein leistungsfähiges, zukunftsorientiertes, fachlich anerkanntes und technisch gut ausgestattetes katholisches Krankenhaus in der Rechtsform einer gGmbH. Im stationären Bereich mit 358 Betten werden jährlich fast 16.000 Patienten versorgt.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Field Service Employee
- Location
- Püttlingen, Sulzbach
- Working Model
- Onsite
- Diversity
- Open for all genders
