Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Reutlingen
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Installation, configuration and support of hardware and software at our customers’ sites
- Ensuring service-oriented support for customers by prioritizing, analyzing and solving incidents
- Implementation of rollout projects in the areas of clients/printers/telephony/network technology
- Carrying out support work in the areas of incident/service request, IMAC/R and break & fix
- Instructing customers on how to operate the technology used and installed
- Carrying out and logging commissioning tests
- Documentation and acceptance of the services carried out
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Our expectations of you
Education
- Successfully completed technical vocational training or in the IT sector
Qualifications
- Driving license class 3/B, willingness to travel including overnight stay, flexibility
- Strong performance, service and service orientation
- Independent, goal-oriented and structured way of working
- Good knowledge of spoken and written German, good oral and written expression and communication skills
Experience
- Experience in direct contact with business customers as well as very good knowledge of hardware support (client/printer/network), ideally experience in dealing with ticket systems such as helpline
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Benefits
Work-Life-Integration
More net
Job Locations
Location Reutlingen
Baden-Württemberg
Germany
This is your employer
Ratiodata IT-Lösungen & Services GmbH
We, Ratiodata GmbH, are one of the largest system houses and technology partners in Germany. Our team consists of around 1,200 colleagues who are employed at 12 locations and branches throughout the country. We offer our employees a modern work environment as well as above-average social benefits.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Techniker
- Location
- Reutlingen
- Working Model
- Hybrid, Onsite
