Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bad Grönenbach
- Working Model
- Onsite
Job Summary
In this role, you coordinate service technician assignments, oversee maintenance orders, and reliably handle customer inquiries with a structured approach.
Job Technologies
Your role in the team
- You coordinate the deployments of our service technicians and ensure a smooth process.
- Planning, control, and monitoring of service and maintenance orders are part of your responsibilities.
- From order acceptance through technical clarification to scheduling, you are the central point of contact for our customers.
- You independently and reliably handle the account assignment and invoicing of service deployments.
- Process warranty, goodwill, and complaint requests in a solution-oriented and efficient manner.
- In case of disruptions, analyze the situation systematically and promptly initiate appropriate measures.
- You continue to nurture and develop existing customer relationships with dedication and a service-oriented approach.
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Our expectations of you
Qualifications
- Proficient in MS Office (especially Word and Excel).
- SAP knowledge is desirable.
- You are characterized by a strong customer and service orientation.
- Teamwork skills as well as a structured and reliable way of working complete your profile.
Experience
- Successfully completed training as an electrician / master (m/f/d) in electrical engineering or as a skilled worker (m/f/d) with relevant professional experience.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🍼Day Care for Kids
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
Health, Fitness & Fun
Food & Drink
More net
Job Locations
This is your employer
MULTIVAC Sepp Haggenmüller SE & Co. KG
MULTIVAC is one of the world's leading providers of packaging solutions for all kinds of food, life science and healthcare products, as well as industrial goods. MULTIVAC's portfolio includes different packaging technologies, automation solutions, labeling and quality control systems. The range is completed by upstream solutions in the areas of portioning and processing, as well as baking technology.
Description
- Founding year
- 1961
- Company Type
- Established Company
- Working Model
- Full Remote, Onsite
- Industry
- Print, Paper, Packaging
Service Helpdesk Administrator
- Location
- Bad Grönenbach
- Working Model
- Onsite
- Diversity
- Open for all genders
