Job
- Level
- Experienced
- Location
- Cologne
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
Job Summary
In this role, you will be the first point of contact for IT inquiries from colleagues in Cologne, support SAP processes, conduct system training, and handle the initial setup of digital work devices.
Job Technologies
Your role in the team
- As an IT Key User, you are the first point of contact for our employees at the Cologne location regarding all process questions and IT concerns.
- You ensure smooth operations and actively support digital transformations.
- You serve as a competent point of contact for colleagues regarding questions about SAP and our site processes.
- You are responsible for the support of critical applications and the initial setup of digital work tools (smartphone, laptop, tablet) at the location, and you clarify any questions regarding hardware and software issues.
- You conduct system training for process adjustments and support new employees (including craftsmen) through initial training, system onboarding, and targeted troubleshooting.
- You act as a reliable link between the end-users on site, the departments, the process management, and the central IT service desk.
- You actively participate in the implementation of process changes and continuously submit suggestions for improvement (KVP) for our SAP system.
- You are responsible for maintaining the MRS cockpit as well as the qualification database for the location.
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Our expectations of you
Education
- Successfully completed commercial training or a comparable qualification.
Qualifications
- Ability to quickly understand complex operational workflows and system processes.
- Very structured, independent, and proactive working style.
- Strong interpersonal skills, excellent communication abilities, and enjoyment in working with colleagues — because teamwork is our top priority!
Experience
- Strong affinity for IT topics as well as practical experience with office hardware and the common MS Office products (preferably initial experience with SAP).
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What we offer
- A future-proof position in a modern, recession-proof DAX corporation with a strong order backlog.
- Reliable monthly fixed salary, regulated working hours with time account, as well as annual profit sharing and employee stock program.
- Asset-building benefits, company pension schemes, as well as bonuses through our "Employee Referral Program".
- Top hardware (laptop, iPad, company mobile) and innovative digital workflows.
- Individual training and advancement opportunities.
- Regular team events, Christmas parties, and company sports (e.g., football cup).
- JobRad, fitness collaborations, affordable vacation options (holiday apartments), and corporate benefits.
- Support with finding accommodation within our own portfolio (subject to availability) for a smooth start.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- 🏠Home Office
- ⏸Educational Leave/Sabbatical
- ⏰Flexible Working Hours
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Deutsche Wohnen AG
At Deutsche Wohnen, we are one of the leading publicly-listed real estate companies in Europe. With our approximately 1,300 employees, we see it as our challenge and social responsibility to provide urgently needed housing.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Construction, Real Estate, Building Services
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.2
Engineering
3.2Culture
3.2Career Growth
3.0Workingconditions
3.6
IT Key User
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
